EXCLUDED ITEMS:
➢ Batteries and/or damaged caused by batteries. What can be shipped
➢ Mold & Mildew Coverage (available for an additional charge, terms & conditions apply)
➢ Pairs & Sets Coverage (available for an additional charge, terms & conditions apply)
➢ Mechanical & Electrical Derangement (available for an additional charge, terms & conditions apply)
➢ Atmospheric/Climatic conditions (i.e. rust, shrinking, expanding or warping of wood etc.)
➢ Currency, gift cards, or any negotiable instruments
➢ Important papers and documents including, but not limited to: accounts, bills, deeds, personal or professional papers, passports, and securities.
➢ Jewelry (including costume), or precious stones and watches, furs
➢ Loss or damage to items crated by contractors, but un-crated by someone else
➢ Contributory damage or negligence including, but not limited to items where crating is recommended but not authorized
➢ Lithium ion batteries used to power hover boards or other devices are known to be hazardous, and should not be included in a household goods shipment. Any damages resulting from the ignition and combustion of lithium ion batteries used to power hover boards or any other devices will not be covered
➢ Items claimed missing unless specific notations are made on the delivery paperwork to support the loss
➢ Merchandise for sale or exhibition
➢ Goods or merchandise shipped unlawfully as provided by applicable law, decree, customs, or regulation
➢ Goods originating from or delivering into self- storage facilities unless proper procedures are followed
➢ Data contained on disc, tape, flash-drive, external hard-drive, or any other removable media ➢ Ordinary wear and tear
➢ Hazardous materials
➢ Loss or damage caused by gradual deterioration, discoloration,wear and tear, moths, insects, vermin, bed bugs, loss or damaged attributed to fumigation or contamination of the shipment from any cause, inherent vice.(Wrinkled clothing, including shoes, and handbags
➢ Live plants
➢ Calibration and / or tuning of any item, machine, device or equipment.
➢ Items left at origin residence, and items not listed in the inventory prepared at origin. Items not shipped are not insured.
➢ Perishables and/or spoilage of the contents of freezers or refrigerators
➢ Boats and trailers over 16 feet
➢ Eyeglasses, contact lenses, hearing aids
➢ Pets and livestock
➢ Collections including but not limited to: coins, stamp, comic books, sports memorabilia, etc. unless specifically declared and submitted for consideration and approval prior to packing
➢ Wearable technology
➢ Act of government officials and customs authorities, including confiscation. Consequential losses due to delay are not covered.
➢ Loss or damage caused by terrorist attacks to goods in transit or in permanent storage.
➢ Consequential loss or damage as a result of direct loss or damage to covered goods. This includes, but is not limited to, rental charges, inconvenience, loss of time or use and depreciation
➢ Depreciation arising from inadequate or substandard repairs or restoration of a damaged item Owner packed goods (PBO) for breakage, scratching, denting, chipping, staining or tearing unless caused by fire, stranding, sinking or collision of a vessel or vehicle transporting goods
➢ Missing and/ or damaged items from within containers which were not packed by the current household goods moving company, unless loss/ damage is caused by a direct result of a fire, sinking, overturn, collision, or theft of the transporting conveyance.
➢ Coverage applies to economic loss only. No coverage is available for loss of sentimental value.
➢ Contraband of any kind

List of items provided here (PDF)