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Policy Exclusions


EXCLUSIONS
➢ Mold & Mildew Coverage
➢ Batteries and/or damage caused by batteries.
➢ Currency, gift cards, or any negotiable instruments.
➢ Items that have no market value, such as, but not limited to: accounts, bils, deeds, personal or professional papers, photographs,
family albums & photos, sentimental items, newspaper clippings, etc.
➢ Furs, Jewelry, including, but not limited to, costume, precious stones, watches, cufflinks, etc.
➢ Loss or damage to items crated by contractors, but uncrated by someone else.
➢ Contributory damage or negligence including, but not limited to, items where crating is recommended, but not authorized.
➢ Lithium-ion batteries used to power hoverboards or other devices are known to be hazardous and should not be included in a
household goods shipment. Any damages resulting from the ignition and combustion of lithium-ion batteries used to power
hoverboards or any other devices wil not be covered. Lithium batteries may be shipped separately by a parcel company.
➢ Items claimed missing unless specific notations are made on the delivery paperwork to support the loss.
➢ Merchandise for sale or exhibition.
➢ Goods or merchandise shipped unlawfuly as provided by applicable law, decree, customs, or regulation.
➢ Goods originating from, or delivering into, self-storage facilities unless proper procedures are folowed.
➢ Data contained on disk, tape, flash drive, external hard drive, or any other removable media.
➢ Ordinary wear and tear.
➢ Loss or damage caused by gradual deterioration, discoloration, wear and tear, moths, insects, vermin, bed bugs, loss or damage
attributed to fumigation or contamination of the shipment from any cause or inherent vice.
➢ Wrinkling of clothing, shoes, or handbags.
➢ Live plants, perishables, and/or spoilage of the contents of freezers or refrigerators, including spoilage of alcohol.
➢ Calibration and/or tuning of any item, machine, device, or equipment.
➢ Items left at the origin residence, and items not listed in the movers’ inventory prepared at origin. Items not shipped are not covered.
➢ Boats and trailers over 16 feet in length.
➢ Eyeglasses, contact lenses, hearing aids, Invisalign braces (and other brands,) retainers, or similar types of dental items & medications.
➢ Pets and livestock – animals of any kind.
➢ Colections including, but not limited to, coins, stamps, comic books, sports memorabilia, etc., unless specificaly declared and
submitted for consideration and approval prior to packing.
➢ Wearable technology, AirPods (along with similar brands).
➢ Acts of government officials and customs authorities, including confiscation.
➢ Consequential losses due to delay or misrouting, or other consequential losses are not covered. Damages incurred from, but not
limited to, rental charges, inconvenience, loss of time, use, or depreciation.
➢ Depreciation arising from inadequate or substandard repairs or restoration of a damaged item.
➢ Owner-packed goods (PBO) for breakage, scratching, denting, marring, chipping, staining, tearing, or items that are missing.
➢ Coverage applies to economic loss only. No coverage is available for loss of sentimental value.
➢ Contraband of any kind.
➢ Damage to any residence.
➢ Bodily injury of any kind.
➢ Damage including but not limited to rust and warping. Damages caused by climatic and/or atmospheric conditions.
➢ Mechanical or electrical derangement to motorized vehicles, watercraft, and any claim for loss or damage arising from freezing of
water in the radiator and/or cooling system of an automobile, appliance, or computer.
➢ Hazardous materials such as explosives, chemicals, flammable materials, firewood, lumber, building materials, ammunition, and
garden chemicals.
Hazardous and restricted materials list
Shipments going to/from OFAC Countries

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