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How do I file a claim?

Please notify us via e-mail and we’ll respond with the instructions.

If my belongings are damaged and I file a claim, is there a deductible on my behalf?

Yes. A deductible is required to validate your claim. This helps ensure proper care and precaution is taken from everyone involved in the relocation.

How long does it take to settle my claim?

While there are no guarantees for any types of insurance claims, the start-to-finish goal is under 30 days.

Do I have to provide receipts to verify my items’ worth?

The insurance company reserves the right to inspect and verify all reported damages and to require substantiation of any claimed amounts, values of items claimed or proof of ownership.

Do I have to provide picture of any damages?

Yes, pictures of any damaged items are required. Any pictures submitted should be labelled so we can match the pictures to the items being claimed.

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If you'd like to know what your policy will cost, take just a few seconds and tell us where you're moving, the amount of belongings you have, and the deductible you'd like.

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